Privacy Policy

1 Introduction

Hoeys Leisure LTD takes your privacy seriously. This privacy policy describes how and why we obtain, store and process data which can identify you. We may update this policy from time to time and shall indicate on the web site when changes have been made. Last updated 21/03/2023

 

2 The Information we collect

Information is collected from you when you register with us, or when you contribute to or use some of the advanced features on the site. The information we collect is clearly set out on the web page on which we collect it. In addition, we may collect your IP address and use cookies unless you configure your web browser not to accept them.

 

3 Why we collect it

We collect information about you so that we can personalise your use of the site, assist your use of the site and improve the site generally.

 

4 Who we disclose it to

4.1 We will only pass on information about you as an individual (as opposed to aggregate information) to third parties to enable us to perform services requested by you or with your prior consent.
4.2 If you give your consent, we will pass your contact details to third parties who may then occasionally send communications to you to provide information, offers and services that may be of interest to you.
4.3 In certain circumstances we may need to disclose information about you if you breach this privacy policy or if you breach the Terms and Conditions. We may also disclose or access your account if required to do so by law or by any Governmental body.
4.4 We will only pass on information about you as an individual (as opposed to aggregate information) to third parties overseas to enable us to perform services requested by you.

 

5 Data Protection

Hoeys Leisure is in accordance with the provisions of the Data Protection Act 2018.

 

6 Security

Keeping information about you secure is very important to us and certain sections of the site may encrypt data using SSL or a comparable standard. However, no data transmission over the Internet can be guaranteed to be totally secure. As a result, whilst we strive to protect your personal information, we cannot ensure or warrant the security of any information which you send to us, and you do so at your own risk.

 

7 Automated decisions

Parts of hoeysleisure.co.uk and our billing process are automatic and we may process your personal data as part of hoeysleisure.co.uk and the billing process.

 

8 Accessing and updating your personal information

We will always let you have a copy of personal information we have about you, should you request it, and you may correct it if you wish. Instructions about how to do this are available from gordon@hoeysleisure.co.uk

 

9 Questions?

If you have any questions or complaints relating to this Privacy Policy or how we use the personal information we have about you, please contact gordon@hoeysleisure.co.uk

We will endeavour to respond to you promptly.

 

Use of cookies by Hoeys Leisure

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

The below explains the cookies we use and why.

Google Analytics (_utma, _utmb, _utmc and _utmz)

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

 

Display Advertising and Remarketing

We may remarket your information. Remarketing is a way for us to connect with users, based upon your past interactions with the hoeysleisure.co.uk website. Third-party marketing vendors may be hired by Hoeys Leisure to perform remarketing services. As a result, third-party vendors, including Google, may show Hoeys Leisure LTD ads on sites on the internet. Third-party vendors, including Google, use cookies to serve ads based on a user’s prior visits to Hoeys Leisure LTD website.

To opt out of customised Google Display Network ads please visit https://www.google.com/settings/ads/onweb/

To find out more about how Google uses any data it collects please visit https://www.google.com/policies/technologies/ads/

We use a Facebook pixel on our website in order to record information concerning the way in which visitors use our website and the actions they take. This pixel records and provides Facebook with information concerning the browser setting of the user, a hashed version of the Facebook ID and the URL which is being visited. Details of the users are anonymous but each user possesses a clear Facebook ID, making it possible to address the user via more than one device on the social network, so they can be targeted with relevant Facebook adverts. After 180 days, the user information is deleted until the visitor accesses our website again. No personal information is disclosed to Hoeys Leisure LTD.